Question 1

How many years should pass between duct cleanings?

Accepted Answer

Most Los Gatos homes land in the three to five year range, but the house decides, not the calendar. Hillside places near the oak and chaparral slopes pull in dust all summer with close to zero rain June through September, and the 2020 CZU and SCU complexes pushed smoke over this area for weeks, which still shows up in some attic flex runs. If you've remodeled, replaced flooring, or moved into a 1950s-70s ranch nobody has touched in a decade, go sooner.

Question 2

Walk me through the visit — what gets done and how much of my day does it take?

Accepted Answer

We seal off the supply and return runs, hook a negative-air machine to the trunk line, then drive brushes and compressed-air whips through each branch so debris travels into the vacuum instead of your living room. Registers come off and get cleaned separately, and we check the blower compartment and coil face on your Carrier, Trane, Lennox, Goodman, Rheem, or American Standard unit while we're in there. A typical valley-floor ranch runs two to four hours. Hillside homes with multi-zone systems and long attic flex runs take longer, sometimes the better part of a day.

Question 3

Why does one house cost more than the next?

Accepted Answer

Run count and run length drive it more than square footage. A downtown cottage with retrofit ductwork snaked through a tight crawlspace eats labor hours that a straightforward ranch doesn't, and a hillside custom with two or three zones is two or three systems to clean. Flex duct in an unconditioned attic, sealed-off registers behind furniture, and heavy smoke or construction debris all add time. We look at it in person first and tell you the number before anyone unpacks a hose.

Question 4

Does the dryer vent get handled with the ducts, or is that a separate call?

Accepted Answer

Separate line item, same visit if you want it. It's a different tool and a different path, so we don't fold it into the duct price. Older downtown homes often have the longest, most awkward dryer runs in town, and those are the ones that back up with lint and matter most for fire risk.

Question 5

What if you find mold growing in there?

Accepted Answer

We stop and show you. Dark growth on interior duct surfaces or around the coil usually means moisture, and in Los Gatos that's often summer marine layer humidity hitting cold supply air in an unconditioned attic, or a condensate issue at the air handler. Cleaning alone won't fix a moisture source, so we tell you what we see, what we can treat, and when you need remediation instead of us. We don't guess at species and we don't sell you a scare.

Question 6

Is there a premium for booking a slot today?

Accepted Answer

No. Same-day work is billed the same as a visit scheduled two weeks out. Availability is the only limit, and it tightens during heat waves when the 90s hit and everyone runs their system hard.

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